Contact Us
Have a question, found a bug, or need help with Taza? We typically respond within 24 hours.
Email: support@simpleengineer.org
Frequently Asked Questions
How do I unlock all lessons?
Chapter 1 (6 modules) is completely free. To unlock Chapters 2–5 (22 additional modules), tap the gold banner on the Learn screen or go to Settings → Premium. It is a one-time $19.99 purchase — no subscription, no renewal.
How do I restore my purchase?
If you reinstall the app or switch devices, tap Restore Purchase on the paywall screen. Your purchase is tied to your Apple ID and restores instantly.
Does the app work offline?
Core lessons, flashcards, verb conjugations, and the word bank work offline after download. An internet connection is still used for purchases and restoration, some pronunciation audio and optional issue reports.
What is the streak and how does it work?
Your streak counts consecutive days you study. Any activity counts — completing a lesson section, answering a flashcard, or taking a quiz. Missing a day resets the streak to zero.
What is spaced repetition (SRS)?
The Practice tab uses a spaced repetition system to show you words at the optimal time for long-term memory. Rate each card Easy, Good, Hard, or Again — Easy cards reappear less often, Hard cards come back sooner.
How do I reset my progress?
Go to More → Progress and scroll to the bottom. Tap Reset All Progress. This clears your streak, quiz scores, and flashcard history. Your premium purchase is not affected.
What Spanish dialect does Taza teach?
Taza is LATAM-focused, with audio covering regional accents from Mexico, Argentina, Chile, and Spain. Vocabulary and expressions reflect everyday Latin American Spanish.
Feedback & Content Issues
Found a language, translation, or guide issue? Open Feedback & Issues in the More tab, or contact support below. Include the relevant word, sentence, or guide and explain what looks incorrect or unclear. For app bugs, include your operating-system version, device model, and a description of what happened.
Email: support@simpleengineer.org